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Patient Participation Group

The Practice developed a Patient Participation Group in August 2011. We have increased the group size from 20 members registered in 2012 and now have 30 members registered to date. The group have met on 15 occasions during this time.

Profile of the Patient Participation Group

The aim is to have a diverse group of patients to help set priorities and shape the Practice in the future.

The current group consists of 16 females and 14 males, aged 35+ the main ethnic background of the group is white British with a British Indian member.

We encourage new members via:-

  • Information on the television in the waiting area
  • Information on the practice website
  • Notice boards in the waiting area, on the practice web site and Face Book page
  • Word of mouth by Doctors and Nurses
  • Promotion of the PPG at flu clinics
  • Posters in each consulting room and public corridors
  • Information at the footer of each patient letter sent out by the practice
  • Information on the right hand side of prescriptions

The following actions are taken to determine an appropriate agenda to assist discussion regarding practice issues:-

  • An agenda and relevant information is circulated via email to group members
  • Statistic are presented for analysis, discussion and action
  • Speakers are invited to present at meetings for example in 2013 we met with:-
    • Telephone provider company
    • Clinical Commissioning Group(CCG) member attended to give information regarding Summary Care Records
    • Full practice to discuss the Francis Report findings
    • PPG Chair gave a presentation on the Kings Fund
    • CCG, National Association of Patient Participants (NAPP) and Healthwatch

The patient participation group gain wider patient opinion via:-

  • Patient Survey
  • Suggestions
  • In-house complaints review
  • Local New article about PPG involvement with the practice expansion and practice Logo competition.

If you wish to join please register your interest at reception providing your email address. The role is unpaid and on a voluntary basis. There is no specific duration or contract.

The group meet with the partners and other practice members every 6-8 weeks to discuss services. See our notice board on the home page for the next meeting date.

Advice on why to opt for a lasting power of attorney (LPA) over a deputyship

Kenny Roberts spoke to the group about his role working at the Office of the Public Guardian (OPG) offering his personal insight into lasting powers of attorney (LPAs) and deputyships.

A LPA is a legal document that lets you (the 'donor') appoint one or more people (known as 'attorneys') to help you make your decisions or to make decisions on your behalf.

This gives you more control over what happens to you if you have an Accident or an illness and cannot make your own decisions (you 'lack mental capacity'). There are 2 types of LPA:

  • Health and welfare
  • Property and financial affairs

A LPA can be done at any time as long as both parties have capacity. There is a one-off cost of £82 to register each LPA. A LPA must be registered with OPG before it can be used.

A deputyship differs as this comes about when a person has lost capacity and a LPA is not an option.

You need to apply to the court of protection to become a deputy and there is a £385 application fee (at time of going to print) for each application. If you're appointed as a deputy, you'll get a court order saying what you can and cannot do. When you become a deputy, you must send an annual report to the OPG each year explaining the decisions you've made.

There is also an annual fee payable to OPG. The amount you pay will depend on what level of supervision is required. There is also a possibility of initial court fees.

For the above reasons it is best to have a LPA in place rather than requiring a deputyship.

Practice GPs offer patients advance care plans and guidance on LPAs. Kenny will be available to offer his support and advice to patients in the practice if anyone requests a meeting.

Further information is available online at:

Patient Participation Group Meeting Minutes

October 2014 (PDF, 101KB)

January 2015 (PDF, 137KB)

March 2015 (PDF, 225KB)

May 2015 (PDF, 201KB)

January 2016 (PDF, 477KB)

March 2016 (PDF, 140KB)

May 2016

September 2016 (PDF, 405KB)

January 2017 (PDF, 127KB)

March 2017 (PDF, 87KB)

September 2017

November 2017

January 2018

May 2018

August 2018

October 2018

January 2019

March 2019 (PDF, 274KB)

May 2019

August 2019

January 2020

The PPG has developed this year’s Acheivements and next years action plan, the results of which are available below.

Patient Survey 2019/20

You said, we did 2019-20

Patient Survey 2017/18

Patient Survey Report 2018

You said, we did 2018-19

You said, we did 2018-19

Patient Survey 2016/17

Patient Survey Report 2016/17 (PDF, 710KB)

You said, we did 2016 (PDF, 141KB)

Patient Survey 2016

Reporting Template

Patient Survey 2015/16

Practice & Patient Participation Group Action Plan 2015-2016 (PDF, 219KB)

Action Plan (PDF, 218KB)

You said, We did 2015 (PDF, 276KB)

Patient Survey 2014/15

Practice & Patient Participation Group Achievements 2014-15 (PDF, 279KB)

You said - We did 2014 (PDF, 179KB)

Patient Survey 2013/14

Patient Survey Report 2013-2014 (.doc)

Survey Action Plan (.doc)

Patient Survey 2012/13

Patient Survey Report 2012/2013 (.doc)

PPG Action Plan March 2012/2013 (.doc)

Patient Group Action Plan achievement 2012/2013 (.doc)

Patient Survey 2011/12

Patient Survey Report 2012 (.rtf)

PPG Action Plan 2011/2012 (.rtf)

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